Administrative Professional

CampusStart DateTuition/Fees
MiramichiSeptember 2024 (Blended Delivery) Domestic | International
Saint JohnSeptember 2024 (Blended Delivery) Domestic | International
Saint JohnJanuary 2025 (Blended Delivery) Domestic | International
MonctonSeptember 2024 (Blended Delivery) Domestic | International
Fredericton September 2024 (Blended Delivery) Domestic | International
OnlineJanuary 2025 (Online Delivery) Domestic | International

Program Overview

In an ever-evolving, fast-paced world where technology enables change in the blink of an eye, administrative professionals play a key role in ensuring that businesses run like clockwork. These adept individuals—well-oiled masters of efficiency—create a professional and highly organized work environment by utilizing the unique and invaluable skills they possess.

In this program, not only will you develop your knowledge of word processing, data entry, spreadsheet, and accounting software applications, but through our comprehensive training and workplace experience, you will learn to hone your problem solving, managerial, and interpersonal skills.

Skilled administrative professionals are highly sought in a wide array of business settings to meet organizational goals and keep businesses’ operations on track, so enroll today to learn, train, and count yourself as part of this versatile and accomplished group of business professionals.

Important Notes:

  • The Winter (January) intake for Administrative Professional is an accelerated delivery, where students continue to be engaged in full-time study for two and a half (2.5) consecutive 15-week terms (Winter, Spring/Summer, first 7 weeks in the Fall term).
  • For the Online Winter (January) intake for Administrative Professional, this program will be delivered on a full-time, virtual basis. Virtual instruction is synchronous and scheduled during weekdays. This online program is not eligible for a study permit nor a post-graduation work permit for international students.


The requirements for this certificate program may be achieved within one (1) academic year of full-time study.

Admission Requirements

    Profile A

  • High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency or Canadian Adult Education Credential (CAEC) or Essential Skills Achievement Pathway: Post-Secondary Entry High School Diploma

    NB Francophone High School Math Equivalencies
    International Student Admission Equivalencies

    Career Possibilities

    Our Administrative Professional certificate program will open doors to careers in a diverse array of businesses and industries. You will graduate fully equipped to delve into the workforce in a computerized office environment setting, where your knowledge of various office systems and skills in a variety of software packages are in high demand. This program lays the foundation and develops the core competencies that will allow you to start your career as a successful administrative professional and to expand your skills and grow.

    Find career possibilities related to this program in Career Coach.

    Specific Considerations

    Credits from the Administrative Professional certificate program can be applied directly to other Administrative Professional program options.

    Technology Requirements
    NBCC is a connected learning environment. All programs require a minimum specification, including access to the internet and a laptop. Your computer should meet your program technology requirements to ensure the software required for your program operates effectively. Free wifi is provided on all campuses.

    Please note that some textbook instruction for program courses is written for PC systems and students with MAC devices may not be able to follow this instruction step-by-step.

    Areas of Study

    • Business Communications
    • Accounting – manual and computerized
    • Document Formatting and Word Processing
    • Spreadsheets
    • Records and Database Management
    • Professional Office Skills
    • Computer Applications
    • Client Service

    Program Courses

    Courses are subject to change.

    This course is designed to build on the skills needed to write clear and concise sentences and paragraphs. Focus is placed on applying the parts of speech, grammar, sentence patterns, sentence and paragraph structure, punctuation, and capitalization. Emphasis is also placed on writing for specific audiences, using various styles to achieve a purpose, and applying the stages of the writing process.

    This course is designed to develop a structured approach to writing business messages. Focus is placed on applying the stages of the writing process (prewriting, writing, and revising) for emails, memos, letters, and other business messages and documents.


    • COMM1276A

    ​This course is designed to develop the knowledge required to record financial transactions for the complete accounting cycle. Focus is placed on bookkeeping for the service industry.

    This course is designed to develop arithmetic and algebraic skills needed to perform business-related math calculations. Focus is placed on analyzing business and financial problems, determining what calculations need to be performed, and completing the necessary calculations. Calculations include sales tax, discounts, and simple interest.

    This course is designed to develop the knowledge and skills to effectively support a wide variety of office operations. Focus is placed on practicing telephone techniques, managing schedules, and planning, documenting, and executing meetings. Learners explore methods and techniques for providing quality client service and demonstrate professionalism in a business environment.


    • COMM1276A
    • SAAL1866A

    This course is designed to allow the learner to work independently in an industry setting related to their field of study. Learners are expected to follow the work schedule of the practicum host. The duration of this practicum is five (5) weeks.

    This course provides an introduction to the meaning of community service.  Students learn how community service can enhance a student’s educational experience, personal growth, employability, and civic responsibility. Students participate in one day of volunteering to enhance their understanding of civic responsibility and to help the New Brunswick Community College realize its vision of transforming lives and communities.

    This course is designed to develop interpersonal communication skills required by administrative professionals. Focus is placed on self-awareness, motivation, time management, team participation, and problem-solving skills in the workplace.

    This course is designed to develop job search techniques, create job search documents, and enhance interviewing and networking skills.  Learners also examine employment standards and rights.


    • COMM1276A
    • SAAL1866A

    This course is designed to apply procedures for the management of hard copy and electronic records. Focus is placed on the application of international filing rules and best practices for handling incoming and outgoing mail. Additional emphasis includes database concepts, managing records, creating tables, performing queries, and making simple forms and reports.

    This course is designed to introduce computerized accounting software.  Focus is placed on maintaining accounting records for small and medium sized businesses by managing general, payable, receivable, and payroll transactions and adjustments.  Other topics include producing accounting reports and financial statements.


      This course is designed to introduce the fundamentals of computer applications and file management for an office environment. Focus is placed on software features and functions for email scheduling, calendar management, collaboration, and time and task management. Further emphasis is placed on presentation software and online tools.

      This course is designed to develop accurate touch-typing techniques and document formatting skills. Emphasis is placed on efficient and accurate keyboarding skills, features and functions of word processing software, common Canadian business documents, and producing appropriately formatted professional documents using word processing software.

      This course is designed to build on previously acquired skills of document formatting and keyboarding.  Focus is placed on developing the advanced formatting and word processing skills used to produce professional business documents. Learners continue to develop keyboarding speed and accuracy.


      • SAAL1866A

      This course is designed to introduce basic spreadsheet concepts. Focus is placed on creating, editing, formatting, saving, moving, copying, and calculating data using spreadsheet software. Course topics include summarizing data using formulas and functions as well as presenting results visually using various chart types.

      This course is designed to develop advanced spreadsheet skills. Focus is placed on the creation and management of tables and charts, the manipulation of multiple worksheets and workbooks, as well as advanced, logical, lookups, nested IFs, and conditional functions.


      • SAAL1870A

      A safe and healthy workplace is the responsibility of the employer and the employee. This course introduces students to the importance of working safely and addresses how employers and employees can control the hazards and risks associated with the workplace. Students will also learn about the roles and responsibilities of key stakeholders including WorkSafeNB, the employer and the employee in ensuring workplaces are safe.

      NOC Codes

      13102 - Payroll administrators
      13110 - Administrative assistants
      14100 - General office support workers
      14101 - Receptionists
      14111 - Data entry clerks

      Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.

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