Hotel & Restaurant Operations

CampusStart DateTuition/Fees
St. AndrewsApril 2025 (Blended Delivery) – Offered every other year / Application opens Spring 2024 Domestic | International

Program Overview

Travel and leisure is an industry of dream destinations and experiences for people. For hotel and restaurant operations professionals, it can be a dream career in a fast-paced industry filled with global opportunities. Whether it’s at a hotel, restaurant, conference centre, resort, cruise ship, or casino, we're the frontline faces that deliver outstanding customer service and guest experiences.
Where can you go with hotel and restaurant operations training? Anywhere you want. In our program, you’ll learn best practices in hotel, food and beverage, and kitchen operations, where the focus is on practical experience. You'll also learn skills in communication, technology, teamwork, environmental ethics, personal development, project and time management, workplace safety, global issues, and problem-solving.
You’ll also participate in regional conferences and events, giving you the chance to network, work with industry partners and assist with event planning. Luxury and leisure are always in style. If you have a sense of adventure, a head for business, and a passion for people, enroll today in our Hotel and Restaurant Operations program and check-in to a career with unlimited possibilities in one of the largest industries in the world.


The requirements for this certificate program may be achieved within one academic year of full-time study.

Admission Requirements

    Profile A

  • High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency or Essential Skills Achievement Pathway: Post-Secondary Entry High School Diploma

    NB Francophone High School Math Equivalencies
    International Student Admission Equivalencies

    Career Possibilities

    The Hotel and Restaurant industry is a perfect fit for those who enjoy fast-paced work environments. When you graduate, you'll be prepared for employment in hotels, restaurants, resorts, catering companies, hospitality supply companies, convention centres, and beverage operations. Typical starting positions include food server, front office attendant, catering services, and convention services. With hard work and a willingness to relocate, entry-level jobs can lead to supervisory and management positions.
    Because the industry is so large, graduates often pursue specific paths such as food and beverage, lodging, event planning, or travel booking and management. As the travel industry makes a comeback worldwide, the demand for trained professionals will also continue to grow.

    Find career possibilities related to this program in Career Coach.

    Specific Considerations

    Participating in regional conferences and events, students have the opportunity to network, work with industry partners and assist with event planning. In the past, students have participated in the Tourism Industry Association of Canada annual conference, Fundy Food Festival, Indulge, the Olympics, and the State of the Province Premier's Address. Students gain valuable experience and contacts by managing and working events. Upon completion of the program, graduates have WHMIS (Workplace Hazardous Materials Information System) training, Responsible Beverage Service, and National Food Safety Training.

    Technology Requirements
    NBCC is a connected learning environment. All programs require a minimum specification, including access to the internet and a laptop. Your computer should meet your program technology requirements to ensure the software required for your program operates effectively. Free wifi is provided on all campuses.

    Areas of Study

    • Food and Beverage Operations
    • Lodging Operations
    • Conventions and Banquets
    • Health and Safety
    • Wine and Spirits
    • Cooking Techniques and Food Presentation
    • Communication and Writing
    • Technology
    • Presentation Skills
    • Marketing
    • Hospitality and Tourism Industry Experience

    Program Courses

    Course curriculum for this program is still under development. Once the courses have been finalized, they will be posted here. Courses are subject to change.

    NOC Codes

    1226 - Conference and event planners
    6311 - Food service supervisors
    6313 - Accommodation, travel, tourism and related services supervisors
    6511 - Maîtres d'hôtel and hosts/hostesses
    6525 - Hotel front desk clerks
    6721 - Support occupations in accommodation, travel and facilities set-up services


    Organization: SMART+ Premium- Tourism HR Canada
    Accreditation Period:
    Information: SMART+ Premium is a 5 year accreditation awarded by Tourism HR Canada 

    External Certifications

    Hotel & Restaurant Operations graduates may have an opportunity to acquire the following external certifications upon meeting the external agencies certification requirements and paying any required fees to the external agency:

    Institution: National Food Safety Training Program
    External Certification: National Food Safety Training Program National Certification
    Information: NFSTP covers: Food Safety Hazards, Facilities and Equipment Design, Sanitation and Pest Control, Employee and Visitor issues, Control of Hazards, Following the Flow of Food

    Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.

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