Hotel & Restaurant Operations

Program Overview

Travel and leisure is an industry of dream destinations and experiences for people. For hotel and restaurant operations professionals, it can be a dream career in a fast-paced industry filled with global opportunities. Whether it’s at a hotel, restaurant, conference centre, resort, cruise ship, or casino, we're the frontline faces that deliver outstanding customer service and guest experiences.
 
Where can you go with hotel and restaurant operations training? Anywhere you want. In our program, you’ll learn best practices in hotel, food and beverage, and kitchen operations, where the focus is on practical experience. You'll also learn skills in communication, technology, teamwork, environmental ethics, personal development, project and time management, workplace safety, global issues, and problem-solving.
 
You’ll also participate in regional conferences and events, giving you the chance to network, work with industry partners and assist with event planning. Luxury and leisure are always in style. If you have a sense of adventure, a head for business, and a passion for people, enroll today in our Hotel and Restaurant Operations program and check-in to a career with unlimited possibilities in one of the largest industries in the world.

Career Possibilities

The Hotel and Restaurant industry is a perfect fit for those who enjoy fast-paced work environments. When you graduate, you'll be prepared for employment in hotels, restaurants, resorts, catering companies, hospitality supply companies, convention centres, and beverage operations. Typical starting positions include food server, front office attendant, catering services, and convention services. With hard work and a willingness to relocate, entry-level jobs can lead to supervisory and management positions.
 
Because the industry is so large, graduates often pursue specific paths such as food and beverage, lodging, event planning, or travel booking and management. As the travel industry makes a comeback worldwide, the demand for trained professionals will also continue to grow.

Find career possibilities related to this program in Career Coach.

Specific Considerations

Participating in regional conferences and events, students have the opportunity to network, work with industry partners and assist with event planning. In the past, students have participated in the Tourism Industry Association of Canada annual conference, Fundy Food Festival, Indulge, the Olympics, and the State of the Province Premier's Address. Students gain valuable experience and contacts by managing and working events. Upon completion of the program, graduates have WHMIS (Workplace Hazardous Materials Information System) training, Responsible Beverage Service, and National Food Safety Training.

Technology Requirements
NBCC is a connected learning environment. All programs require a minimum specification, including access to the internet and a laptop. Your computer should meet your program technology requirements to ensure the software required for your program operates effectively. Free wifi is provided on all campuses.

External Certifications

Hotel & Restaurant Operations graduates may have an opportunity to acquire the following external certifications upon meeting the external agencies certification requirements and paying any required fees to the external agency:

Institution: National Food Safety Training Program
External Certification: National Food Safety Training Program National Certification
Information: NFSTP covers: Food Safety Hazards, Facilities and Equipment Design, Sanitation and Pest Control, Employee and Visitor issues, Control of Hazards, Following the Flow of Food