Diversity & Intercultural Relations Certificate

Start DateDurationLocationTuition
Sep 20234 months (2 days/month)Moncton$1995.00

Program/course schedule subject to change based on enrolment


The Diversity and Intercultural Relations program enhances learners’ understanding of, sensitivity to, and competence in, diverse working environments. It encourages learners to critically examine their thinking, behavior, leadership, organization, and systems with respect to inclusion, particularly as it relates to cross-cultural relations. It provides them with the tools and strategies to translate their desire for an inclusive workplace into tangible outcomes.

This program is suited to community members, employees of non-profit and government organizations, Human Resource Managers, Managers, and even Senior Executive Team members. It is offered as a series bite-sized, stand-alone modules that culminate in a Certificate of Participation.

Areas of Study:

  • Diversity and Inclusion Terminology
  • Self-Awareness
  • Diversity Awareness
  • Globalization and Migration
  • Intercultural Competence
  • Inclusion Behaviors, Practices, and Strategies


(Courses may also be taken on an individual basis but preference is given to those enrolling in the complete program.)

All courses will run from 8:30 am – 4:00 pm


Program TopicDates
Welcome and OrientationTBD
Fundamentals of Diversity & Inclusion
What does diversity and inclusion mean? What does it encompass, why do we need it, and why is it talked about more than ever before? This course answers these fundamental questions and more, enhancing learners' awareness and setting the stage for deeper examination in subsequent courses.  
Unconscious Bias
Most of us think of ourselves as open-minded, inclusive individuals but are we as unbiased as we believe ourselves to be? This course helps enhance awareness of our own unconscious biases and gives insight as to how we can mitigate these thoughts and behavior.
Developing Cultural Awareness & Intercultural Competence
Those who are highly effective in intercultural relations have a strong awareness of their own culture and its influence on their behaviors, values, and belief systems. This course discusses the impact of our cultural identity on our world perspective and the range of cognitive, affective, and behavioral skills we should strengthen to cultivate our intercultural competence and relationships.
Enhancing Intercultural Communications
Although we may not come to understand the communication nuances of every culture, we can learn to recognize the common sources of misunderstanding and the steps we can take to enhance our intercultural communications, both globally and domestically. In this course we critically examine and reflect upon these things.
Inclusive Leadership *
The attitudes and behaviors of an organization's managers and leaders significantly impact an employee's feeling of value, empowerment, and belonging. Fostering an inclusive culture and endorsing inclusive practices improves team collaboration, performance, and decision-making quality.
Inclusive Workplace Systems *
To transform the value of diversity and inclusion into tangible goals, actions, and outcomes an organization's top leaders must go beyond standard practices such as professional development training to integrate diversity and inclusion into all aspects of the organization. In this course, students gain insight into the barriers that prevent equity and inclusion and the system-level strategies needed to create, monitor, and manage a genuinely diverse and inclusive culture.
Settlement Issues for Canadian Immigrants
Newcomers to Canada face many challenges on their journey to settlement and integration. This course enhances awareness of the challenges faced by Canadian immigrants, the range of support systems available for them, and the measures employers can take to sensitively support immigrant employees to settle into their workplace and community while maintaining their own social and cultural identities.


* Note: Fundamentals of Diversity & Inclusion is a pre-requisite for this course.

Additional Fees/Costs


Other Info

Participant commitment:

  • 8 Days of in-class instruction over a four month period
  • Attend weekday classes from 8:30 a.m. to 4:30 p.m.
  • Participation in classroom discussion and presentations

Contact Us

  • Toll free: 1-833-658-2577


Colbi Flanagan | colbi.flanagan@nbcc.ca

Payment of course fees is required at time of registration. We accept cash, debit, Visa, MasterCard, Money Order or cheque payable to New Brunswick Community College (NBCC).

Participants must be at least 16-years old, unless otherwise noted.

Books are available at the bookstore, prices quoted are approximate. The same payment methods listed above are accepted. There are no refunds for textbooks or materials.

Withdrawal/Refunds: Requests for withdrawal from Continuing Education courses must be made within 20% of course duration. Refunds may take 4-6 weeks to process. An administrative fee may apply.

All prices include HST where applicable and are subject to change.