Document Request


IMPORTANT NOTICE

UPDATE – February 2, 2021

NBCC is continuing to process the following document requests; however, due to our current climate we are experiencing slightly longer than normal response times:
  • Official Transcript
  • Unofficial Transcript (only if not a current student) (current students can access this document via Student Self Service)
  • Job Skills Profile (Special Admissions)
  • T2202 Income Tax Receipts (for current students, available via Student Self Service)
  • Payment Receipts
  • Confirmation of Enrolment (available as ‘Education Verification’ via Student Self Service)
  • Course Outlines (for current students, available via Cherwell)

Before placing a document request, we ask all clients to please note the following information:
  • NBCC will be waiving fees for transcript and certificate/diploma document requests until we resume normal operations.
  • Pending volume, anticipate a minimum of 5 - 10 business days for document request processing. A complete course outline for a whole program will take 3-4 weeks to process.
  • All requests are processed on a first-come first-serve basis as received by date
  • We are unable to forward documents by mail until NBCC resumes normal operations. Only urgent requests for outside services that require physical copies will be forwarded by mail (i.e. Canadian Armed Forces, Post-Secondary Institutions, etc.).
  • Government Student Loans: a confirmation of enrollment letter is NOT required to apply for a government student loan.  If you applied for a student loan and have not received the final portion by the third week of classes (each academic term) contact financials@nbcc.ca if you anticipate further delay.
  • We are asking students to please refrain from submitting duplicate requests. Submitting a duplicate request will not advance your position in the queue.
  • Letter of Acceptance Requests: If you’ve recently been accepted into a program of study at NBCC and would like a copy of your letter of acceptance, we ask that you please email your request to one of the following addresses:
  • International student letters of completion will be sent automatically by the Registrar’s Office – please do NOT submit document request

T2202 NOTE
  • If you’re a current student, we ask that you please do not place a T2202 request.
  • Current Students will receive an email near the end of February with instructions on how to access the T2202 forms from the Student Self-Service portal. We ask that all students watch their email and junk/spam folders, just in case. It is anticipated that these documents will be available from February 22nd onwards.

We thank you for your understanding and patience.

Please Note: You can access your Course Outlines, Unofficial Transcript of Marks and T2202 per below. If you are a Current Student, you do not need to complete a Document Request for the following:


Complete the form below for the following documents:

  • Confirmation of Enrolment (available as ‘Education Verification’ via Student Self Service)
  • Job Skills Profile (Special Admissions)
  • Official Transcript
  • Unofficial Transcript (only for non-current students) (current students can access this document via Student Self Service)
  • Payment Receipts
  • Reissue/Replica Certificate/Diploma
  • Course Outlines (only for non-current students) (Note: current students can access course outlines from 2004 onward through Cherwell)
  • T2202 Income Tax Receipt (only for non-current students) (current students can access this via Student Self Service February 22nd onwards.)

Please complete all applicable information to avoid delays.
Fields marked with an asterisk (*) are required

Select Document(s)

Your Information

e.g. Fall 2020

Delivery Information

Delivery Method Notice: We are unable to forward documents by mail until NBCC resumes normal operations. Only urgent requests for outside services that require physical copies will be forwarded by mail. All document requests will be sent electronically through email only (unless otherwise specified as mentioned above).

Course Outline Information (Complete if requesting course outlines)

Course Outline Notice: We ask all clients who are requesting course outlines to please complete all the below fields in full. If you require more than two course outlines, please include the details in the Additional Information section below. Four course outlines are the maximum we will process. If all required information is not present, your request will not be processed.

Please Note: A complete course outline for a whole program will take 3-4 weeks to process.

Course Outline 1

Course Outline 2

Additional Information

Payment/Delivery Time

NBCC will be waiving fees for transcript and certificate/diploma document requests until we resume normal operations.

Due to reduced operations at NBCC, there will be a significant delay in processing document requests. Please expect the cases we are processing at this time to be processed within 5 – 10 business days from receipt.