Document Request


The following documents are NOT available at any campus locations and requests must be submitted via the Document Request portal or Student Self-Services.

  • Confirmation of Enrolments:
    • Are for the current academic year and current students only [see ACADEMIC CALENDAR].
    • Confirmation of Enrolments will not be processed until after the Mandatory Registration has been completed. Mandatory Registration for September 2023 starts August 14, 2023. Requests received prior to the Mandatory Registration will not be processed.  
    • Confirmation of Enrolments for funding purposes only will be processed starting six weeks prior to program start.  For September 2023 this will be starting on July 24, 2023. Requests received prior to this will not be processed.  
    • Confirmation of Enrolment for Student loan purposes - do not require an Official Confirmation of Enrolment letter to confirm enrolment.
  • Post-graduation work permit (PGWP): Only need an unofficial transcript.  This can be accessed from your Student Self-Service Account. Watch a previously recorded webinar on the PGWP. If you have any questions about your PGWP application, please contact our International Office at
  • Program information form requests - These are for current students with a Canadian Student Loan only and are currently being processed when applicable. Please allow 10 to 15 business days from your program start date for processing.
  • Unofficial transcripts are available via Student Self-Service.
  • Payment Receipts - Current students can access electronic payment receipts via Student Self-Service.
  • T2202's for the 2022 taxation year are available via student self-service until the end of May 2023.  Students can request tax certificates prior to 2022 or after May 2023 for a current year via document request. 
  • Processing times for all document requests are 5-10 business days not including weekends or Canadian Holidays.
  • Please do not submit more than one (1) request for each document. 

Document Requests are for both current students and alumni of NBCC that are processed on a first-come, first-serve basis as received by date. Before placing a request, we ask all clients to please review the notes below. 


  • NBCC will be waiving fees for alumni transcript and certificate/diploma requests until ongoing changes to the NBCC Document Request process have been deemed complete and we return to normal operations.
  • The current processing times are 5-10 business days (Business days do not include weekends or holidays).   Processing times do not include mailing time for hard-copy documents. 
  • Please refrain from submitting duplicate requests. Submitting a duplicate request will not advance your position in the queue and can cause further delays in processing times.
  • To ensure your request is submitted properly, we recommend for all clients to use a laptop or desktop computer (mobile phones and tablets are not recommended).
  • Students are to indicate whether they prefer documents sent via electronic or regular mail.   The full mailing address is required to send hard copy documents.  NBCC uses regular Canada Post for all hard-copy (paper) document deliveries.  Students should plan for 1-2 week delivery time when mailed within Canada.  It is the students responsibility to order documents in a timely manner. 

We thank you for your understanding and patience.

Request Form

Important: Before placing a request, please review the notes above.
Please complete all applicable information to avoid delays.
Fields marked with an asterisk (*) are required

Select Document(s)

Your Information

mm/dd/yyyy (e.g. 04/16/1987)

e.g. Fall 2020

Delivery Information

Note: Documents can be sent through electronic or paper copy.  Any documents requested in paper copy will be mailed using Canada Post – students should plan for delivery times when requesting documents. 

Delivery Method Requested

Course Outline Information (Complete if requesting course outlines)

Course Outline Notice: We ask all clients who are requesting course outlines to please complete all the below fields in full. If you require more than two course outlines, please include the details in the Additional Information section below. Four course outlines are the maximum we will process. If all required information is not present, your request will not be processed.

Please Note: At this time we are not providing complete course outlines (curriculum) for a whole program.

Course Outline 1

Course Outline 2

Additional Information