Information Technology: Network Administration

CampusStart DateTuition/Fees
St. AndrewsSeptember 2022 (Blended Delivery) Domestic | International
WoodstockSeptember 2022 (Blended Delivery) Domestic | International
MonctonSeptember 2022 (Blended Delivery) Domestic | International
Saint JohnSeptember 2022 (Blended Delivery) Domestic | International
Saint JohnJanuary 2022 (Blended Delivery) Domestic | International

Program Overview

On the global stage, technological advances are occurring at an astronomical rate. Businesses rely on speed, secure systems, and efficiency to perform their operations and stay connected with their customers. Networks connect business with the buying world.

In this program, you will learn how to design, implement, troubleshoot, and administer secure networks and inter networks, as well as hone advanced skills in network and internet operating systems, network infrastructure, administration, and security. As electronic communication continues to take the limelight across industries, business leaders are increasingly looking to network administrators as a means to stay competitive and successful.

Please note: Students who have successfully completed the Network Support program have the opportunity to enter directly into the second year of the Network Administration program.


Duration

The requirements for this diploma program may be achieved within two academic years of full-time study.


Admission Requirements

    Profile A

  • High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency or Essential Skills Achievement Pathway: Post-Secondary Entry High School Diploma

    NB Francophone High School Math Equivalencies
    International Student Admission Equivalencies

      Advanced Placement

    • Students may be admitted directly into the second year of this program upon successful completion of the "Information Technology: Network Support" Certificate program.
    If you are applying with advanced placement/standing please contact us at registrar.services@nbcc.ca for additional information regarding the application process.


    Career Possibilities

    The outlook for graduates of Information Technology (IT) is healthy with a steady demand across organizations at all levels in the IT field. Employee placement and retention are experiencing a robust surge across New Brunswick, from small independent shops to large private organizations, and even the government itself. Year after year, graduate follow-up surveys consistently reveal a relevant employment rate in excess of 90 percent.

    Find career possibilities related to this program in Career Coach.


    Specific Considerations

    NBCC is a connected learning environment. All programs require a minimum specification, including access to the internet and a laptop. Your computer should meet your program technology requirements to ensure the software required for your program operates effectively. You can review these computer specifications here (under your program specifications). Free wifi is provided on all campuses.


    Program Courses

    Courses are subject to change.

    As global markets become increasingly competitive, employers are seeking information technology (IT) professionals who are not only talented developers or systems administrators, but also understand business.  In this course, students learn to consider the impact of information technology systems from a broader perspective, while developing their own communication, collaboration, and leadership skills.  Students are introduced to business structures and environments.  Through class discussions, assigned readings, in-class studies, and business case analysis, students develop a viable business vocabulary, an understanding of internal business functions, and the potential to improve business operations and increase profit margins by leveraging technology. 

    In this course, students acquire fundamental knowledge of computer systems. They learn key hardware and peripheral components, their properties, functions, compatibility, inter-connectivity, and inter-operability. They learn the safety and customer service standards associated with computer assembly and service. They set up basic computer systems that meet user requirements by selecting the appropriate types of hardware, cables/connectors, and peripheral devices. In the successive course, students install, configure, and troubleshoot these systems.

    In this course, students build upon the knowledge and skill acquired in CEIO1058 - Systems I: Hardware Components and Set Up. Students go beyond component set-up to install, configure, and troubleshoot a working computer, inclusive of software installation and networking. They also gain knowledge of mobile devices, computer peripherals (i.e.: printers and scanners), and server hardware.

    Prerequisites:

    • CEIO1061A

    This course exposes learners to the types of correspondence and technical documentation produced in the Information Technology (IT) industry. Students focus on those most pertinent to their area of specialization and learn the purpose and key components of these documents. Given this early stage of the program, learners examine and deconstruct examples of IT technical documentation to discuss their quality and identify ways in which to improve their writing substance.  
     
    As part of this course, students learn the fundamental principles of writing “substance” to direct the focus of their writing to their target audience, the audience’s level of awareness, the information categorization, and information sequencing. They learn strategies to adapt their writing style and format to suit the intended audience, purpose, and process. Learners also utilize digital writing/grammar software applications to proofread, edit, and correct syntax.  

    This course introduces the fundamental concepts of protocols and communication methods found on computer networks. The layout and components of a small office/home office network are introduced to provide a foundation for the curriculum. Students acquire the knowledge to operate and configure a small office home office (SOHO) network and perform basic configurations for a home router/multifunction device (MFD). 

    This course introduces the architecture, structure, functions, components, and models 
    of the Internet and other computer networks. The principles and structure of IP addressing, and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. Students build small local area networks (LAN), perform basic configurations for routers and switches, and implement IP addressing schemes. 

    Prerequisites:

    • NCRC1176A

    This course focuses on switching technologies and router operations that support medium business networks. The course includes wireless local area networks (WLAN) and basic security concepts/practices. In addition to learning, key switching and routing concepts, learners perform network configuration and troubleshooting, identify and mitigate LAN security threats, and configure and secure a WLAN. 

    Prerequisites:

    • NCRC1177A

    This course describes the architectures and considerations related to designing, securing, operating, and troubleshooting enterprise networks. This course covers wide area network (WAN) technologies and quality of service (QoS) mechanisms used for secure remote access along with the introduction of software-defined networking, virtualization, and automation concepts that support the digitalization of networks. Students gain skills to configure and troubleshoot enterprise networks and learn to mitigate and protect against cybersecurity threats. Students are introduced to network management tools and learn key concepts of software-defined networking, including controller-based architectures and how application-programming interfaces (APIs) enable network automation. Students gain practical, hands-on experience preparing them for the Cisco Certified Network Associate (CCNA) certification exam and career-ready skills for associate-level roles in the Information & Communication Technologies (ICT) industry. 

    Prerequisites:

    • NCRC1178A

    This course is designed to allow users to make the most out of their IT environments by allowing a single server to run multiple server or desktop operating systems. Students learn how to implement, deploy, configure, monitor, manage, and troubleshoot an enterprise virtualization Infrastructure using VMware. 

    Prerequisites:

    • NCRC1177A
    • OSSE1091A

    In this course, students acquire the knowledge and skills necessary to implement secure cloud computing services.  Students learn to plan and implement storage, compute, and network services. 

    Prerequisites:

    • CEIO1062A
    • OSSE1092A
    • NCRC1178A

    In this course, students acquire the knowledge and skills necessary to implement and deploy Microsoft Azure Cloud services.  Students learn to plan, implement and configure Azure compute, storage and network services. 

    Prerequisites:

    • NCRC1181A
    • NCRC1178A
    • OSSE1092A
    • OSSE1093A

    This course provides students with an opportunity to apply the knowledge and skill acquired to date to develop basic network solutions to meet user requirements, technical parameters, and/or solve technical challenges.  Here, students are provided with case studies to analyze the data and interpret the technical parameters or challenges.  From this analysis, they formulate and implement a standard network solution. Scenarios provided commensurate with students’ knowledge and abilities at this juncture of their studies. 

    This course provides students with an opportunity to apply the knowledge and skill acquired to date to develop advanced network solutions to meet user requirements, technical parameters, and/or solve technical challenges.  Here, students integrate compiled information to creatively solve problems and propose alternative solutions.  As in the Applied Studies I course, students are provided with case studies to analyze the data, interpret the technical parameters or challenges, and implement a solution.  But, in this instance the scenarios relate to more complex user and technical requirements and more advanced network solutions. Students are also expected to implement their solution within a specified time frame and present their findings to their peers. Scenarios provided are commensurate with students’ knowledge and abilities at this juncture of their studies.  

    Prerequisites:

    • NCRC1183A

    This course enables students to develop the level of technological competence to implement and maintain a Microsoft operating system in an enterprise environment. Through a combination of classroom lectures, demonstrations and lab work, students learn to install and configure a Windows Operating System (OS). Topics include: pre-installation and post-installation system settings, security features, system maintenance, network connectivity, plan for resiliency and fault tolerance, as well as application management.

    Prerequisites:

    • OSSE1094A

    In this course, students acquire the knowledge and skills necessary to implement a Windows Server directory service and related infrastructure components. Students learn to implement and configure Windows Server services, including Active Directory Domain Services, printing, remote access and DNS. 

    Prerequisites:

    • OSSE1090A
    • NCRC1176A
    • OSSE1095A

    This course is designed to provide students with the knowledge and skills necessary to administer a Windows Server infrastructure in an enterprise environment. Emphasis is placed on advanced role service management. 

    Prerequisites:

    • OSSE1091A
    • NCRC1177A

    In this course, students acquire the knowledge and skills necessary to implement and manage a Microsoft 365 Collaboration Environment.  They learn how to configure, manage and deploy Exchange Online, Teams and SharePoint Online. 

    Prerequisites:

    • NCRC1181A
    • OSSE1092A

    This course is designed to provide students with the knowledge and skill to control and manipulate the operating system environment using a text-based interface.  

    This course is designed to provide students with the knowledge and skills to implement the task automation and configuration management framework known as PowerShell. Students learn how to configure and manage the operating system as well as automate tasks with the use of PowerShell. 
     

    Prerequisites:

    • OSSE1094A
    • OSSE1090A

    The Information Technology Infrastructure Library (ITIL) is the most widely accepted approach to information technology (IT) service management in the world. ITIL is a set of practices that focuses on aligning IT services with business needs. It provides a set of comprehensive, consistent, and proven practices drawn from public and private sectors internationally. The framework allows an organization to establish a baseline from which it can plan, implement, and measure an IT strategy and its effectiveness. In this course, students are introduced to the fundamental principles and practices of the ITIL 4 framework and its application to the modern digital world. 

    Linux adoption continues to rise world-wide as individual users, government entities and industries ranging from automotive to space exploration embrace open-source technologies. This course covers the fundamentals of operating in a Linux-based operating system while in the command line environment. 

    Prerequisites:

    • OSSE1095A

    This course builds upon the knowledge and skill acquired in Linux I.  Here, students continue to learn how to be effective users of Linux systems by acquiring knowledge and skill related to file systems and partitioning, logical volumes, Security Enhanced Linux (SELinux), firewalling, and troubleshooting.  

    Prerequisites:

    • OSSE1097A

    This course provides an introduction to the meaning of community service.  Students learn how community service can enhance a student’s educational experience, personal growth, employability, and civic responsibility. Students participate in one day of volunteering to enhance their understanding of civic responsibility and to help the New Brunswick Community College realize its vision of transforming lives and communities.

    Learners are challenged to apply human relations and interpersonal communications theory to workplace-based and real life situations. They use a problem solving perspective in suggesting and carrying out appropriate communication strategies and techniques.

    This course will introduce students to job search techniques.

    This course exposes students to the conditions and expectations of the work force. Students are given work assignments in areas pertaining to their studies. Job assignments are made on the basis of a student’s ability and interest.

    Network security is one of the biggest challenges facing many business organizations today. Security breaches are becoming more prevalent, costing business billions of dollars each year. In this course, students acquire the essential skills and techniques needed to protect and secure critical information and computer systems for a small office/home office network. 

    Prerequisites:

    • OSSE1090A
    • NCRC1176A

    Security breaches are becoming more prevalent, costing business billions of dollars each year. In this course, students acquire the essential skills and techniques needed to protect and secure an organization's critical information assets and business systems. Topics include modern security threats, securing network devices, authentication, authorization and accounting, firewall technologies, intrusion prevention, securing local area networks, cryptographic systems, virtual private networks (VPNs), network management and a Security Appliance. 

    Prerequisites:

    • SECS1077A
    • NCRC1178A

    A safe and healthy workplace is the responsibility of the employer and the employee. This course introduces students to the importance of working safely and addresses how employers and employees can control the hazards and risks associated with the workplace. Students will also learn about the roles and responsibilities of key stakeholders including WorkSafeNB, the employer and the employee in ensuring workplaces are safe.


    NOC Codes

    2281 - Computer network technicians
    2282 - User support technicians


    Articulation Agreements

    Institution: University of New Brunswick Saint John - Faculty of Business
    Articulation Period:
    Information: Bachelor of Applied Management Degree
    NBCC graduates of any 2 year diploma program with a GPA of 70% or greater receive 2 years full credit toward this degree and will be eligible to enter year 3 of the 4 year Bachelor of Applied Management (BAM) program.


     


    Institution: Griffith University
    Articulation Period:
    Information: Griffith University will grant up to one and half (1.5) to two (2) years of advanced standing of related Griffith University undergraduate Bachelor degree on completion of an NBCC diploma.
    Institution: Dalhousie University
    Articulation Period:
    Information: Students who have completed a non-business two-year technical/technology diploma program from NBCC and having a minimum cumulative average of 70% may apply for admission to the first year of the two year post-diploma Bachelor of Technology (Small Business Management) program at Dalhousie's Faculty of Agriculture (the "BTECH Program").
    Institution: St. Stephen's University
    Articulation Period:
    Information: All one and two year NBCC programs will be recognized as approved programs of study within SSU's Bachelor of International Studies (BIS) program.

    Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.


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