Administrative Professional

CampusStart DateTuition/Fees
MonctonSeptember 2022 (Blended Delivery) Domestic | International
Saint JohnSeptember 2022 (Blended Delivery) Domestic | International
Saint JohnJanuary 2023 (Blended Delivery) Domestic | International
Fredericton September 2022 (Blended Delivery) Domestic | International

Program Overview

In an ever-evolving, fast-paced world where technology enables change in the blink of an eye, administrative professionals play a key role in ensuring that businesses run like clockwork. These adept individuals—well-oiled masters of efficiency—create a professional and highly organized work environment by utilizing the unique and invaluable skills they possess.

In this program, not only will you develop your knowledge of word processing, data entry, spreadsheet, and accounting software applications, but through our comprehensive training and workplace experience, you will learn to hone your problem solving, managerial, and interpersonal skills.

Skilled administrative professionals are highly sought in a wide array of business settings to meet organizational goals and keep businesses’ operations on track, so enroll today to learn, train, and count yourself as part of this versatile and accomplished group of business professionals.


The requirements for this certificate program may be achieved within one academic year of full-time study.

Admission Requirements

    Profile A

  • High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency or Essential Skills Achievement Pathway: Post-Secondary Entry High School Diploma

    NB Francophone High School Math Equivalencies
    International Student Admission Equivalencies

    Career Possibilities

    Our Administrative Professional certificate program will open doors to careers in a diverse array of businesses and industries. You will graduate fully equipped to delve into the workforce in a computerized office environment setting, where your knowledge of various office systems and skills in a variety of software packages are in high demand. This program lays the foundation and develops the core competencies that will allow you to start your career as a successful administrative professional and to expand your skills and grow.

    Find career possibilities related to this program in Career Coach.

    Specific Considerations

    Credits from the Administrative Professional certificate program can be applied directly to other Administrative Professional program options. Some course credits can also be applied directly to the Business Administration diploma programs.

    Technology Requirements
    NBCC is a connected learning environment. All programs require a minimum specification, including access to the internet and a laptop. Your computer should meet your program technology requirements to ensure the software required for your program operates effectively. Free wifi is provided on all campuses.

    Please note that some textbook instruction for program courses is written for PC systems and students with MAC devices may not be able to follow this instruction step-by-step.

    Program Courses

    Courses are subject to change.

    This course is designed to provide students with the fundamental knowledge and skill to write clear, concise, and coherent sentences and paragraphs.

    This course provides learners with the knowledge and skills to manage meetings from an Administrative Professional perspective. Students learn the skills required to write efficient, effective, and professional meeting documentation. It focuses on the tools and techniques used to plan meetings as well as to write and distribute meeting agendas, minutes, and action items.


    • COMM1251B
    • SAAL1215G

    This course introduces a structured approach to writing business messages for emails, memos, letters, and other documents. Students will apply the stages of the writing process to business writing (prewriting, writing and revising). They will research, prepare, format, draft, proofread and edit a series of documents commonly used in business writing.


      This course presents a basic accounting framework, concepts, and principles by journalizing, posting and preparing financial statements. It provides a balance between theory and practical application and stresses the need for attention to detail, confidentiality and ethics

      Students who have successfully completed all three continuing education courses - GACG1000, GACG 1001 and GACG 1002 - may apply for equivalency for GACG 1047.

      Keyboarding is useful for those who regularly do text or data input and who wish to develop efficiency in use of the equipment. This skill is essential for those preparing for a career in which the use of software packages is a major component of their work.

      In this course students will learn to analyse a business situation and decide what tasks need to be done. They will determine how mathematics can help with these tasks, perform the particular computations necessary and communicate the results in an appropriate format. Emphasis is placed on estimating answers as a means of checking the accuracy and the reasonableness of the results.

      This course is designed to allow the student to complement academic studies with related work experience. It is a four to six week practicum (depending on the program option, delivering campus, and/or host availability).  Students are expected to follow the work schedule of the practicum host.

      This course is designed to provide students with the skills and abilities to effectively perform office operations and foster a culture of quality customer service.

      Learners are challenged to apply human relations and interpersonal communications theory to workplace-based and real life situations. They use a problem solving perspective in suggesting and carrying out appropriate communication strategies and techniques.

      This course will introduce students to job search techniques.

      This course provides an introduction to the meaning of community service.  Students learn how community service can enhance a student’s educational experience, personal growth, employability, and civic responsibility. Students participate in one day of volunteering to enhance their understanding of civic responsibility and to help the New Brunswick Community College realize its vision of transforming lives and communities. 

      This course deals with procedures for the internal management of hard copy records as well as electronic information. The preparation of documents for distribution electronically and through the mail is covered.

      This course introduces students to a computerized accounting software program. It will provide students with experience in maintaining computerized accounting records using accounting software. Transactions using the general, payable, receivable and payroll modules will be covered.


        This course is designed to teach students the fundamental features and functions of word processing software and document formatting to enable them to produce quality business documentation.


        • KSSC1007F

        In this course advanced formats and word processing features will be used to enhance student-created documents. The students will continue to develop their keyboarding speed and accuracy.


        • SAAL1215G

        Students taking this course learn basic database concepts including creation of tables, queries, forms, and reports.

        This course introduces students to spreadsheet software. They create spreadsheets and develop various formulas and functions to highlight the software’s forecasting abilities. Students learn to prepare charts and graphs.

        This course builds on the basic spreadsheet skills and examines more advanced software functionality. Among the areas covered are the creation and management of tables and charts, the manipulation of multiple worksheets and workbooks, and various advanced functions.


          Students taking this course will prepare slide presentations using a variety of techniques. They will learn to manipulate text, graphics, drawings and charts to increase the effectiveness of their presentation.

          In this course, students apply operating system and application features/functions as well as file management practices to enhance proficiency in a computer-based environment.

          A safe and healthy workplace is the responsibility of the employer and the employee. This course introduces students to the importance of working safely and addresses how employers and employees can control the hazards and risks associated with the workplace. Students will also learn about the roles and responsibilities of key stakeholders including WorkSafeNB, the employer and the employee in ensuring workplaces are safe.

          NOC Codes

          1241 - Administrative assistants
          1411 - General office support workers
          1422 - Data entry clerks
          1432 - Payroll administrators

          Articulation Agreements

          Institution: St. Stephen's University
          Articulation Period:
          Information: All one and two year NBCC programs will be recognized as approved programs of study within SSU's Bachelor of International Studies (BIS) program.

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