Office Administration: Medical

CampusStart Date
MonctonSeptember 2018
Fredericton September 2018

Program Overview

Medical Office Administrators are valued members of the healthcare community. They are detail-oriented individuals who use their enhanced communication skills to work with patients and hospital staff. This program builds upon the core skills learned in the Office Administration program. You’ll learn medical software systems as well as medical terminology, standards, and practices. Our training and workplace experience will also provide you with expert problem solving and interpersonal skills to get you job ready. Medical Office Administrators are in high demand as hospitals need support to manage workflow and boost business efficiency.


The requirements for this certificate may be achieved within one and one-half academic years of full-time study.

Admission Requirements

    Profile A

  • High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency

    (NB Francophone High School Math Equivalencies)

    Career Possibilities

    On top of having great office administration skills, you will have the ability to administer processes specific to the medical community. You'll be ready to work in medical offices, hospital administrative services and other ancillary services that support the health care environment.

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    NOC Codes

    1241 - Administrative assistants
    1243 - Medical administrative assistants
    1411 - General office support workers
    1422 - Data entry clerks
    1432 - Payroll clerks

    What you will learn

    • Medical Terminology
    • Medical Administration, standards, and practice
    • Medical software systems
    • Business Writing
    • Business Mathematics
    • Accounting – manual and computerized
    • Word Processing and document formatting
    • Spreadsheets
    • Databases
    • Records Management
    • Keyboarding
    • Interpersonal Communication
    • Customer Service

    Specific Considerations

    The Office Administration program is a "Learning Integrated Virtually Everywhere" (L.I.V.E) program that requires the use of a notebook computer as part of the learning experience. Your notebook computer should meet minimum technical specifications to ensure the software required for your program operates effectively. See here for more information: L.I.V.E. (Learning Integrated Virtually Everywhere).

    Please note that some textbook instruction for program courses is written for PC systems and students with MAC devices may not be able to follow this instruction step-by-step.

    Successful delivery of the Office Administration: Medical program requires an effective working relationship with the local health care community.

    Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.

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