Information Technology: Network Support

CampusStart Date
MonctonSeptember 2018
St. AndrewsSeptember 2018

Program Overview

Network Support professionals are the backbone of modern business. They offer desktop and server support and are skilled in repair and configuration. You’ll learn how to build, maintain, and upgrade a computer network infrastructure using the Cisco Networking Academy CCNA suite of courses. Our hands on approach to learning means that you’ll also create and control your own computer network in our fully equipped lab. As electronic communication continues to dominate industries, business leaders rely upon network administrators for success.

You may choose to exit the program at the certificate plan level, or continue on for another year to complete the Network Administration diploma level of certification.


The requirements for this certificate program may be achieved within one academic year of full-time study.

Admission Requirements

    Profile A

  • High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency

    (NB Francophone High School Math Equivalencies)

    Career Possibilities

    Be ready to work with any organization that has computer systems or a Local Area network. You could also work for telephone companies, cable companies, internet service providers or small- to medium-sized businesses supporting Information Technology infrastructures. Some of our grads work in IT departments of corporations as a Network Support Analyst, LAN Administrator, Network Administrator, Network Support Technician, System Administrator, Technical Support or Help Desk Specialist.

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    NOC Codes

    2281 - Computer network technicians
    2282 - User support technicians

    What you will learn

    • Computer Hardware
    • Operating Systems
    • Networking Basics
    • Microsoft Office™
    • Visual Basic™ Programming
    • Web Page Design
    • Written and Oral Communications
    • Advanced Operating Systems
    • Computer Repair
    • Cisco™ Technologies
      • Routers and Routing Basics
      • Routing and Switching
    • Microsoft Windows Server™ Administration
    • Employability Skills

    Specific Considerations

    High School students may also be given credit for Cisco Networking Academy Program courses they have taken in high school. High School students having taken IT120 will receive credit for Computer Application SAAL1388 delivered in first term of all NBCC IT offerings.

    This program is a "Learning Integrated Virtually Everywhere" (L.I.V.E) program that requires the use of a notebook computer as part of the learning experience. Your notebook computer should meet minimum technical specifications to ensure the software required for your program operates effectively. To find these technical specifications, see L.I.V.E. (Learning Integrated Virtually Everywhere).

    Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.

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