Office Administration: Bilingual

CampusStart Date
MonctonSeptember 2018
Fredericton September 2018

Program Overview

Office Administrators ensure that businesses run smoothly. They are organized individuals who facilitate a professional working environment. You’ll learn skills for communicating effectively in both official languages, word processing, data entry, spreadsheets, and accounting software applications. Our French language training and francophone workplace experience will also provide you with expert problem solving, managerial, and interpersonal skills. Talented Office Administrators are always needed to meet business goals and keep operations on track.


Duration

The requirements for this diploma program may be achieved within two years of full-time study.


Admission Requirements

    Profile A

  • High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency

    (NB Francophone High School Math Equivalencies)


    Career Possibilities

    The demand for qualified bilingual office personnel continues to grow in New Brunswick. Graduates of this program may be employed in office environments where knowledge of office systems and procedures, combined with skills in a variety of software packages, is required. Students are well-prepared for positions in a computerized office environment, and are able to continue expanding their skills as new software and technologies evolve.

    Find career possibilities related to this program in Career Coach.


    NOC Codes

    1241 - Administrative assistants
    1411 - General office support workers
    1422 - Data entry clerks
    1432 - Payroll clerks


    What you will learn

    • French language – oral and written
    • Business Writing
    • Business Mathematics
    • Accounting – manual and computerized
    • Word Processing and document formatting
    • Spreadsheets
    • Databases
    • Records Management
    • Keyboarding
    • Interpersonal Communication
    • Customer Service


    Program Courses

    This year's courses are still under development. Showing 2017's courses for reference.

    To produce accurate and effective written documents, fundamental writing skills must be applied. This course examines the writing process and focuses on mechanics and structure of written communication.

    In this course, student will be introduced to the basic formats and principles of business communications. It will examine audience, purpose and message and its impact on style and tone.

    This course teaches students how to create documents that are organized, unified, and coherent.

    This course provides students with a framework to determine what is involved in starting a business and allows the student to assess their own potential in starting a business.

    This course presents a basic accounting framework, concepts, and principles by journalizing, posting and preparing financial statements. It provides a balance between theory and practical application and stresses the need for attention to detail, confidentiality and ethics

    Students who have successfully completed all three continuing education courses - GACG1000, GACG 1001 and GACG 1002 - may apply for equivalency for GACG 1047.

    Keyboarding is useful for those who regularly do text or data input and who wish to develop efficiency in use of the equipment. This skill is essential for those preparing for a career in which the use of software packages is a major component of their work.

    This course is designed to teach students foundational grammar rules and structures using primarily present and imperative tenses. It builds upon the knowledge and skill acquired in the course LANG1105: Introduction to French.

     

    Prerequisites:

    • LANG1105

    This course is designed to teach students grammatical rules and structures using primarily past tenses. It builds upon the knowledge and skill acquired in the course LANG1035: French Grammar - Present and Imperative Tenses. Students continue to expand their range of vocabulary, verbs, and verb conjugation.

     

    Prerequisites:

    • LANG1035

    This course is designed to teach students grammatical rules and structures using primarily future and conditional tenses. It builds upon the knowledge and skill acquired in the course LANG1037: French Grammar – Past Tenses. Students continue to expand their range of vocabulary, verbs, and verb conjugation.

     

    Prerequisites:

    • LANG1037E

    This course is designed to provide students with the language skill necessary to converse with service staff and to provide detailed directions and descriptions.

    Prerequisites:

    • LANG1389

    This course will allow the learner to understand, speak, read, and write more complex functions of the French language, including the subjunctive, the passive voice, and indirect speech.

    Prerequisites:

    • LANG1039E

    This course is designed to give students the oral French skill required to discuss problems and express opinions.

    Prerequisites:

    • LANG1040

    This course has been designed to allow the student to express communication basics such as asking for help , reciting letters and numbers, and talking about time and dates. The course will allow students to acquire the basic grammar rules and familiarity with the gender of nouns.

    The student will practice elementary dialogue related to an office setting. Office related vocabulary will be stressed relating to documents, appointments, reservations and responses to typical inquiries.

    Prerequisites:

    • LANG1042

    This course is designed to give students skills in conversational French. Students learn to participate in conversations and to give and receive more detailed information.

    Prerequisites:

    • LANG1105

    In this course students will learn to analyse a business situation and decide what tasks need to be done. They will determine how mathematics can help with these tasks, perform the particular computations necessary and communicate the results in an appropriate format. Emphasis is placed on estimating answers as a means of checking the accuracy and the reasonableness of the results.

    This course is designed to allow the student to complement academic studies with related work experience. This is a four week practicum. Students are expected to follow the work schedule of the practicum host.

    This course is designed to provide students with the skills and abilities to effectively perform office operations and foster a culture of quality costumer service.

    Participants are challenged to apply human relations and interpersonal communications theory to workplace-based and real life situations. They use a problem solving perspective in suggesting and carrying out appropriate communication strategies and techniques.

    This course will introduce students to job search techniques.

    This course provides an introduction to the meaning of community service.  Students learn how community service can enhance a student’s educational experience, personal growth, employability, and civic responsibility. Students participate in one day of volunteering to enhance their understanding of civic responsibility and to help the New Brunswick Community College realize its vision of transforming lives and communities. 

    This course provides students with the knowledge and skills necessary to plan, coordinate, implement and evaluate a project within a team environment. Students learn effective project management techniques that allow them to monitor all work activities and ensure a quality product while remaining within budget and meeting all contract requirements.

    This course deals with procedures for the internal management of hard copy records as well as electronic information. The preparation of documents for distribution electronically and through the mail is covered.

    This course introduces students to a computerized accounting software program. It will provide students with experience in maintaining computerized accounting records using accounting software. Transactions using the general, payable, receivable and payroll modules will be covered.

    Prerequisites:

      This course introduces students to the basics of website design. It explores the characteristics of a good site and the various tools used to create and maintain a site.

      This course builds on the skills of Computerized Accounting. Students set up company data in various modules, process various transactions, adjustments, reconciliations and prepare month end and year end financial reports.

      Prerequisites:

      • SAAL1020

      This course is designed to teach students the fundamental features and functions of word processing software and document formatting to enable them to produce quality business documentation.
       

      Prerequisites:

      • KSSC1007E

      In this course advanced formats and word processing features will be used to enhance student-created documents. The students will continue to develop their keyboarding speed and accuracy.

      Prerequisites:

      • SAAL1215F

      Students taking this course learn basic database concepts including creation of tables, queries, forms, and reports.

      This course is designed to provide students with the knowledge and skill to create customized forms, reports and macros.

      Prerequisites:

      • SAAL1217

      This course introduces students to spreadsheet software. They create spreadsheets and develop various formulas and functions to highlight the software’s forecasting abilities. Students learn to prepare charts and graphs.

      This course builds on the basic spreadsheet skills and examines more advanced software functionality. Among the areas covered are the creation and management of tables and charts, the manipulation of multiple worksheets and workbooks, and various advanced functions.

      Prerequisites:

        Students taking this course will prepare slide presentations using a variety of techniques. They will learn to manipulate text, graphics, drawings and charts to increase the effectiveness of their presentation.

        This course familiarizes students with a personal computer and its operating system. Students learn how to manage files effectively as well as perform internet searches and use information management software.

        This course is designed to provide students with an opportunity to increase speed and accuracy with the input and formatting of information in written French documents.

        Prerequisites:

        • SAAL1215F

        This course is designed to build on the skills acquired in Traitement I allowing students to build skill in the preparation of various documents in French

        Prerequisites:

        • SECR1029

        A safe and healthy workplace is the responsibility of the employer and the employee. This course introduces students to the importance of working safely and addresses how employers and employees can control the hazards and risks associated with the workplace. Students will also learn about the roles and responsibilities of key stakeholders including WorkSafeNB, the employer and the employee in ensuring workplaces are safe.

        Using the correct medical terminology is essential in the health care field. In this course students will learn the basic language used in medicine.

        This course is designed to give students the necessary skill required to prepare a report and presentation in French.

        Prerequisites:

        • LANG1041
        • LANG1106


        Specific Considerations

        The Office Administration program is a "Learning Integrated Virtually Everywhere" (L.I.V.E) program that requires the use of a notebook computer as part of the learning experience. Your notebook computer should meet minimum technical specifications to ensure the software required for your program operates effectively. See here for more information: L.I.V.E. (Learning Integrated Virtually Everywhere).

        Please note that some textbook instruction for program courses is written for PC systems and students with MAC devices may not be able to follow this instruction step-by-step.

        You will receive assessment results based on language proficiency testing. After the completion of first year, you may qualify for Summer Language Bursary programs.


        External Certifications

        Office Administration: Bilingual graduates may have an opportunity to acquire the following external certifications upon meeting the external agencies certification requirements and paying any required fees to the external agency:

        Institution: Department of Post-Secondary Education and Training
        External Certification: Linguistic Services
        Information: An Oral Proficiency Evaluation will be administered by Linguistic Services at the end of the second year of the program.


        Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.

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