Self-isolation is an important requirement in the prevention of the spread of COVID-19. Self-isolation means to stay at home, monitor yourself for symptoms for 14 days, avoid physical contact with others and follow local public health authority advice.
As of November 21, 2020, all international travellers, whether they travel by air, land or sea, must provide information after their entry into Canada.
You must use the ArriveCAN App or call 1-833-641-0343 to:
- confirm that you've arrived at the address you provided for your quarantine or isolation location within 48 hours of your entry into Canada;
- complete daily COVID-19 symptom self-assessments during your quarantine period.
If you are required to self-isolate, you may receive unscheduled visits or calls from government officials to ensure individuals are adhering to the self-isolation requirements.
- Do not leave your self-isolation location unless there is a medical emergency.
- Keep your room well-ventilated and clean – open your window to let the air circulate.
- Practice good hygiene:
- Wash your hands frequently with plain soap and water for at least 20 seconds.
- Cover your mouth and nose with your elbow when coughing or sneezing or use a tissue.
- Avoid coughing into either your hands or into the air. Dispose of used tissues right away into a trash bin and immediately wash your hands.
- Flush the toilet with the lid down.
- Package up your garbage – empty garbage frequently and wash your hands immediately.
- Refer to the COVID-19 laundry policy at your self-isolation site for having your clothes washed.
- Stay connected to friends and family via text, email, FaceTime, etc.
Transmission of COVID is deemed to be very high when sharing living accommodations. If there are others sharing your common space while self-isolating, you must:
- Stay in a separate room and use a separate bathroom if possible.
- Keep at least two metres between yourself and other people.
- Keep interactions brief and wear a mask.
- Do not share personal items, such as toothbrushes, towels, bed linen, utensils or electronic devices.
- At least once daily, clean and disinfect surfaces that you touch often, like toilets, bedside tables, doorknobs, phones and television remotes.
- Avoid contact with individuals with chronic conditions, compromised immune systems and older adults.
- Avoid contact with pets if you live with other people that may also be touching them.
- If new students are housed for self-isolation in the same accommodations as other students who are self-isolating, and cannot be separately isolated from the other students, then the clock resets to the day the most recent arrival. This is to account for the potential exposure from the new student from outside of the province to those already here in N.B.
Monitor your physical and mental well-being. If you are not feeling well, use the Government of Canada’s COVID-19 self-assessment tool to help determine if you need further assessment or testing. If you develop symptoms, quarantine yourself from others as quickly as possible. If you cannot access the online assessment, call Tele-Care 811 and follow their directions. Students using cell phones numbers from out of province providers must call the local toll free 1-877-795-3773 instead of 811.
If you are required to isolate, NBCC’s International Education team will conduct a check-in by telephone or video conference four (4) times during your self-isolation to see how you are doing. They will connect you to appropriate campus or community resources if needed. Self-isolating students will also be required to submit an electronic check-in form daily by 1:00 p.m. The link to the form will be provided to students upon arrival.
Remember that self-isolation orders are a mandatory requirement of the Quarantine Act and is not optional for travelers that are required to isolate.
Transportation to Self-isolation Location
Each airport in New Brunswick has their own taxi company service contracted for that airport. Students are to contact the taxi company once arriving at the airport and after completing the mandatory screening process. Phones are available within airports with direct lines to taxi companies, or students can call from their cell phones (only once they are ready to be picked-up).
New safety standards in relation to COVID-19 are in effect. Students should not share taxis with others and should not use public transportation buses. All passengers must wear masks during the entire trip from airport to the self-isolation location. Students must proceed directly to where they will self-isolate upon entering the province, by land or by air. They may not stop at any businesses or residential locations.
Students are encouraged to use the washroom and wash their hands before proceeding to the vehicle transporting them to their housing accommodation. Students should load their own luggage into the vehicle. Throughout this process it is important that the driver and international student remain at least 2 meters away from each other and continue to follow good personal hygiene practices. No passengers are allowed to sit up-front.
Remember to bring enough Canadian money to pay for your taxi fare from the airport to self-isolation location that you have previously arranged. Credit card and debit are also accepted as methods of payment.
Public transit, or having family or friends pick you up at the airport, are NOT options.
Transportation options from Airport to Hotel:
Fredericton Airport – Checker Cab at 506-450-8294
Saint John Airport - Diamond Taxi at 506-648-8888
Moncton Airport - Air Cab at 506-857-2000 or White Cab at 506-857-3000
Reservations made with local hotels are to be done between students and the hotel. NBCC is not responsible for any charges. Rates are subject to change at anytime.
Quarantine Hotels (pdf)
If you do not want to purchase food from the hotel and prefer having groceries delivered, there are two large grocery stores that carry a wide variety of food and health care products. Credit cards are required to purchase food online.
How do I pick up my groceries?
- Some hotels will pick-up pre-ordered grocery orders, if requested, for a cost. Be sure to check hotel room inclusions to view hotels that offer this service.
- If your hotel does not offer grocery service pick-up, check out https://www.instacart.ca/ as a delivery service option.
Other restaurants are offering a “knock and drop” for delivery, where they will either deliver right to the student’s room or be escorted to the room by hotel staff.
Following completion of your 14-day quarantine period, if you have not presented any symptoms of COVID-19 and have received all relevant negative COVID-19 test results:
- You will be able to leave your hotel to explore the city and look for long-term housing.
- Transfer to your campus by Maritime Bus or taxi.
- For the duration of your stay in Canada, please be mindful of and respect public health directives.
- Continue to practice proper hygiene, including hand washing and use of hand sanitizer;
- Use proper coughing and sneezing etiquette;
- Practice physical distancing.
Students are encouraged to install the COVID Alert exposure notification app on their cell phones. Exposure notifications are alerts that people can receive on their cell phones letting them know they’ve been exposed to someone who has tested positive for COVID-19. COVID Alert is an important part of New Brunswick’s efforts to identify, test, trace and isolate cases.
The COVID Alert app is available on Google Play, Apple App stores. For more information visit the COVID Alert App – FAQs webpage.
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