Information Technology: Business Analysis

CampusStart Date
MonctonSeptember 2018
Fredericton September 2018

Program Overview

Business Analysts are strategic thinkers who meet business needs by enabling change and designing successful operational models. You'll learn how to analyze, identify and document a business or stakeholder's needs as well as plan, manage, and monitor any proposed solutions. Organizations must adapt in order to stay relevant. As an innovative thinker you'll recommend solutions that help organizations achieve their goals and ensure long term prosperity.


Duration

The requirements for this Post-Graduate Diploma may be achieved within one year of full-time study.


Admission Requirements

    Profile F

  • Any degree or diploma in Business, Information Technology, Engineering, or Computer Science.
    or
    Other combinations of education and related experience may be considered.


    Career Possibilities

    Graduates of the Information Technology: Business Analysis program may be employed with information technology consulting firms, public and private sector information technology departments or may be self-employed consultants. Careers could range from Business Continuity Analyst to Business Systems Analyst. Program graduates without prior industry experience in a business analysis environment can expect to enter the field in a Junior Analyst capacity.

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    NOC Codes

    1122 - Professional occupations in business management consulting
    2171 - Information systems analysts and consultants


    What you will learn

    • Business Analysis Fundamentals
    • Modeling (Business Process, Data, & Use Case)
    • Quality Assurance
    • Business Case Development
    • Project Management
    • Risk and Change Management
    • Facilitation, Negotiation, and Decision-Making Skills
    • Data Analysis and Presentations
    • Fundamentals of Information Technology and Systems
    • User Interface Design


    Program Courses

    This year's courses are still under development. Showing 2017's courses for reference.

    BA Fundamentals I introduces learners to the Business Analyst areas of responsibility through the framework of the Business Analysis Body of Knowledge® (BABOK®), created by the International Institute of Business Analysis® (IIBA®). BA Fundamentals I addresses the BABOK® knowledge areas of: Elicitation, Planning and Monitoring, Requirements Management and Communication. Here the learner is provided with the tools and techniques to identify business requirements; to prioritize, plan, monitor, and communicate the requirements, the solutions to be implemented, and the changes which may arise along the way.

    BA Fundamentals II builds upon the Business Analyst’s areas of responsibility through the framework of the Business Analysis Body of Knowledge® (BABOK®), created by the International Institute of Business Analysis® (IIBA®). It addresses the BABOK® knowledge areas of: Enterprise Analysis, Requirements Analysis, and Solution Assessment and Validation. Here the learner is provided with the tools and techniques to analyze the business position and prepare the proposed solution; verify and validate the business requirements; verify and validate the proposed solution.

    Prerequisites:

    • DECI1003C

    A Business Case captures in detail the business drivers, costs, benefits, and economic justification for the investment and resources needed to implement a proposed solution. The purpose of this course is to provide learners with the skills and tools to analyze, build, and present a business case to justify the building and deployment of a solution. Course concepts and content are applied through the use of real-world case studies.

    The Business Analysis Practicum exposes students to the conditions and expectations of the workplace. Students are given work assignments related to their area of study. Job assignments are made on the basis of a student’s ability and interests and the employer’s needs.

    Change Management is the assessment and preparation required to prepare an organization for the business change driven by the implementation of a solution. The purpose of this course is to provide learners with the skills and techniques to effectively plan, manage and ensure acceptance of the organizational changes required due to the implementation of a new system or solution. Course concepts and content are applied through the use of real-world case studies.

    This workshop introduces students to the process of finding employment. It explores the various strategies and resources available, and examines the role of social media.

    This course provides an introduction to the meaning of community service.  Students learn how community service can enhance a student’s educational experience, personal growth, employability, and civic responsibility. Students participate in one day of volunteering to enhance their understanding of civic responsibility and to help the New Brunswick Community College realize its vision of transforming lives and communities. 

    All business strives to make smart decisions. As part of the decision-making process, stakeholders meet to exchange ideas and agree upon a course of action. Varying interests are negotiated to serve the goals of the organization and those of its stakeholders. Successfully facilitating meetings and discussions enhances group consensus and commitment. Negotiating with confidence and overcoming resistance can produce outcomes which serve various interests and still produce quality conclusions. By employing effective facilitation, negotiation, and decision-making skills, you can increase productivity, make smarter decisions, and accomplish better results.

    Project Management is the process of planning, managing, and implementing resources, within the confines of pre-defined project constraints, to achieve organizational goals and objectives. Successful completion of the targeted goal is intended to bring about positive change or value-add to an organization. The purpose of this course is to provide learners with the skills and tools to effectively manage a project by utilizing the traditional waterfall process and/or agile development approaches while taking into account the constraints of scope, time and budget. Course concepts and content are applied through the use of real-world case studies.

    Data analysis is the process of compiling, refining, and translating information for the purpose of extracting valuable information to help support business decisions. By creating complex spreadsheets using spreadsheet software, you can accurately analyze data, anticipate outcomes, draw conclusions, and present your findings to business stakeholders. Efficiently and effectively presenting your results through the use of spreadsheet and presentation software can enhance the organization’s decision making process.

    A safe and healthy workplace is the responsibility of the employer and the employee. This course introduces students to the importance of working safely and addresses how employers and employees can control the hazards and risks associated with the workplace. Students will also learn about the roles and responsibilities of key stakeholders including WorkSafeNB, the employer and the employee in ensuring workplaces are safe.

    Business Process Modeling is a graphical or visual representation of an organization’s processes to enable a business analyst to model current processes and apply analysis techniques to improve process efficiency. The purpose of this course is to provide learners with the skills and tools to model business processes in order to analyze and improve the organizations efficiency, effectiveness, and bottom line. Course concepts and content are applied through the use of real-world case studies.

    Data models are descriptive diagrams used to capture and analyze data elements, their structure and inter-relationships. They are used in software applications that use, exchange and store data. They help support business processes such as managing data, developing and integrating information systems and developing data repositories. The purpose of this course is to provide learners with the skills and tools to model data in order to analyze, design and communicate system requirements during the system development lifecycle. Course concepts and content are applied through the use of real-world case studies.

    Information Systems (IS) are the structures designed to create, collect, distribute and disseminate information (data). Information Technology (IT) is the combination of technological tools that supports the creation of the information/information systems. Together, IT and IS are vital elements which enable an organization to facilitate decision making and achieve its organizational goals. Although the Business Analyst may not design and develop the IS first hand, his/her role is to work in conjunction with technical staff to analyze and determine the IS solution. In doing so, he/she must be knowledgeable in the design and use of IS as well as the key issues which may arise when developing such systems. The purpose of this course is to provide learners with fundamental knowledge of Information Technology/ Systems in order to assist in the creation and implementation of Information System solutions.

    Use Cases are diagrams or models used to capture system requirements. Use cases describe how a user interacts with a solution or system, and how the system responds or behaves in response to that interaction. The purpose of this course is to provide learners with the skills and tools to model use cases in order to analyze, design, and communicate system requirements as they pertain to user interactions and system response. Course concepts and content are applied through the use of real-world case studies.

    User-interface design is the process of creating systems that are not only technically functional but also user-focused, with the emphasis on simplicity and efficiency. Here the Business Analyst’s role is to ensure that the design serves not only the needs of the user but also the goals and limitations of the organization. The purpose of this course is to provide learners with the skills and techniques to contribute to the design of user-focused graphical or web-based interface(s). Course concepts and content are applied through the use of real-world case studies.

    Quality Assurance or Business System Testing verifies that the system solution being implemented meets business and technical specifications and requirements. It validates that the system works as intended, is ready for implementation, and is accepted by the end users. The purpose of this course is to provide learners with the skills and tools to effectively plan, manage, and execute business system testing. Course concepts and content are applied through the use of real-world case studies.


    Specific Considerations

    It is highly recommended that students have a strong foundation in MS Office Suite. Students who do not have experience working with this suite of software programs, particularly MS Word, Excel, PowerPoint,and Access are encouraged to upgrade their skills through separate MS Office courses, workshops or online tutorial sites such as lynda.com, prior to beginning this program.

    This program is a "Learning Integrated Virtually Everywhere" (L.I.V.E) program that requires the use of a notebook computer as part of the learning experience. Your notebook computer should meet minimum technical specifications to ensure the software required for your program operates effectively. To find these technical specifications, see L.I.V.E. (Learning Integrated Virtually Everywhere).

    The content of the program is in keeping with the International Institute of Business Analysis’® (IIBA®) Business Analysis Book of Knowledge® (BABOK®) and may prepare the student with the knowledge to become a certified Business Analysis professional® (CBAP®). Program graduates who do not have prior industry experience can expect to enter the field in a Junior Analyst capacity.


    External Certifications

    Information Technology: Business Analysis graduates may have an opportunity to acquire the following external certifications upon meeting the external agencies certification requirements and paying any required fees to the external agency:

    Institution: International Institute of Business Analysis (IIBA)
    External Certification: Certified Business Analysis Professional (CBAP)
    Information: For details on the application process and eligibility requirements for certification from the llBA, please visit the llBA website at https://www.iiba.org/ or refer to the CBAP® Handbook.


    Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.

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