Information Technology: Network Administration

CampusStart Date
MonctonSeptember 2018
Saint JohnSeptember 2018
WoodstockSeptember 2018

Program Overview

Networks connect businesses with the buying world. You’ll learn how to design, implement, troubleshoot and administer secure networks and internetworks, as well as advanced skills in network and internet operating systems, network infrastructure, administration, and security. As electronic communication continues to dominate industries, business leaders rely upon network administrators for success.

Please note: Students who have successfully completed the Network Support program have the opportunity to enter directly into the second year of the Network Administration program.


Duration

The requirements for this diploma program may be achieved within two academic years of full-time study.


Admission Requirements

    Profile A

  • High School Diploma or Adult High School Diploma or GED Diploma of High School Equivalency

    (NB Francophone High School Math Equivalencies)

      Advanced Placement

    • Students may be admitted directly into the second year of this program upon successful completion of the "Information Technology: Network Support" Certificate program.
    If you are applying with advanced placement/standing please contact us at registrar.services@nbcc.ca for additional information regarding the application process.


    Career Possibilities

    Graduates of Information Technology (IT) are attractive to organizations at all levels in the IT field, and they are finding and retaining related employment across the entire spectrum of the New Brunswick market, ranging from small independent shops, through large private organizations, to the government itself. Graduate follow-up surveys have consistently revealed a relevant employment rate in excess of 90 percent. With all estimates pointing toward healthy growth in the IT industry, the outlook for Information Technology graduates is positive.

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    NOC Codes

    2281 - Computer network technicians


    What you will learn

    • Computer Hardware
    • Operating Systems
    • Networking Basics
    • Microsoft Office™
    • Visual Basic™ (VB) Programming
    • Web Page Design
    • Written and Oral Communications
    • Advanced Operating Systems
    • Computer Repair
    • Cisco™ Technologies (CCNA): • Routers and Routing Basics • Routing and Switching • WAN Technologies
    • Microsoft™ Technologies: • Microsoft Windows™ • Microsoft Active Directory™ Administration • Microsoft Windows Server™ Administration • Microsoft Exchange Server™ • Microsoft™ Network Infrastructure and Design • Microsoft™ Security Administration
    • Linux/Unix Administration
    • Business Fundamentals
    • Employability Skills Work Attachment


    Program Courses

    This year's courses are still under development. Showing 2017's courses for reference.

    As global markets become increasingly competitive, employers are seeking information technology (IT) professionals who are not only talented developers or systems administrators, but also understand business.  In this course, students learn to consider the impact of information technology systems from a broader perspective, while developing their own communication, collaboration, and leadership skills.  Students are introduced to business structures and environments.  Through class discussions, assigned readings, in-class studies, and business case analysis, students develop a viable business vocabulary, an understanding of internal business functions, and the potential to improve business operations and increase profit margins by leveraging technology. 
     

    In this course, students acquire the foundational knowledge in computer hardware and operating systems. This will enable the student to describe the physical makeup of a computer, assemble a computer from parts, install an operating system, perform basic system troubleshooting and utilize security measures for system protection. This course is the first in a series of two that helps students prepare for the exams required for those seeking the CompTIA A+ certification.

    In this course, students acquire advanced knowledge in computer hardware and operating systems. Students will install, configure, optimize, and troubleshoot computer systems, including hardware and software components. This course also provides essentials knowledge in laptops, portable devices and computer peripherals including printers and scanners.


    This course is the second in a series of two that helps students prepare for the exams required for those seeking the CompTIA A+ certification.

    Prerequisites:

    • CEIO1048E

    This course teaches students how to create documents that are organized, unified, and coherent.

    This course introduces the concept of web development and provides the student with the knowledge to develop a well-designed Web site through the use of HTML and CSS.

    In this course, students acquire the knowledge and skills necessary to configure and manage a Microsoft Exchange Server messaging environment. Students learn guidelines, considerations, and best practices to optimize messaging server deployment.


    This course also helps students prepare for one of five exams required for those seeking the Microsoft Certified Solutions Expert(MCSE)certification for server administration and messaging.
     

    Prerequisites:

    • OSSE1085C

    This course provides an introduction to converged voice and data networks as well as challenges faced by its various technologies. The course presents Cisco solutions and implementation considerations to address those challenges.

    The course focuses on Cisco Call Manager Express (CME) architecture, components, functionality and features. Voice over IP (VoIP) and Quality of Service (QoS) technologies and how they apply to the Cisco CME environment is also explored.

    Prerequisites:

    • NCRC1158

    This course focuses on the design, installation, configuration, operation, and troubleshooting of 802.11a, 802.11b, and 802.11g Wireless LANs. Best practices, with an emphasis on real world applications and skills, are covered.

    Prerequisites:

    • NCRC1158

    In this course, students integrate their networking and operating system knowledge to design and implement a proof of concept network that could satisfy the needs of a medium size business. This includes providing secure and reliable access to common business resources. Students work in teams utilizing both Cisco and Microsoft networking technologies to provide a working solution to a proposed IT problem. All solutions must be successfully implemented.
     

    In this course, students are introduced to the architecture, structure, functions, components, and models of the Internet and other computer networks. These principles, in addition to the structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations, provide a foundation for further study in networks.

    This course is the first in a series of two that helps students prepare for the exam required for those seeking the Cisco Certified Entry Networking Technician (CCENT) certification. It is also the first in a series of four courses that helps students prepare for the exam(s) required for those seeking the Cisco Certified Network Associate (CCNA) Routing and Switching certification.

    In this course, students are introduced to the architecture, components, and operations of routers and switches in a small network. Students learn how to configure a router and a switch for basic functionality. By the end of the course, students will be able to configure and troubleshoot routers and switches and resolve common issues in both IPv4 and IPv6 networks.

    This course is the second in a series of two that helps students prepare for the exam required for those seeking the Cisco Certified Entry Networking Technician (CCENT) certification. It is also the second in a series of four courses that helps students prepare for the exam(s) required for those seeking the Cisco Certified Network Associate (CCNA) Routing and Switching certification.

    Prerequisites:

    • NCRC1157C

    This course describes the architecture, components, and operations of routers and switches in a larger and more complex network. Students learn to configure and troubleshoot routers and switches and resolve common issues with Open Shortest Path First (OSPF), Enhanced Interior Gateway Routing Protocol (EIGRP), Spanning Tree Protocol (STP), and VLAN Trunking Protocol (VTP) in both IPv4 and IPv6 networks. Students develop the knowledge and skills needed to implement Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) operations in a network.

    This course is the third in a series of four courses that helps students prepare for the exam required for those seeking the Cisco Certified Network Associate (CCNA) Routing and Switching certification.

    Prerequisites:

    • NCRC1158

    In this course, students acquire the knowledge and skills necessary to utilize Wide Area Network (WAN) technologies and network services required by converged applications in a complex network. Students learn to select appropriate network devices and WAN technologies to meet network requirements.

    This course is the fourth in a series of four that helps students prepare for the exam required for those seeking the Cisco Certified Network Associate (CCNA) Routing and Switching Certification.

    Prerequisites:

    • NCRC1159

    Network security is one of the biggest challenges facing many business organizations today. Security breaches are becoming more prevalent, costing business billions of dollars each year. In this course, students acquire the essential skills and techniques needed to protect and secure an organization's critical information assets and business systems. Topics include modern security threats, securing network devices, authentication, authorization and accounting, firewall technologies, intrusion prevention, securing local area networks, cryptographic systems, virtual private networks (VPNs), network management and the Cisco Adaptive Security Appliance (ASA).

    Prerequisites:

      This course covers the essentials of maintaining a Microsoft SQL Server database. Students learn to perform common database tasks for a SQL Server instance, including installation, managing storage, backup, transferring data, performance optimization, security, encryption, and database maintenance techniques.

      Prerequisites:

      • OSSE1085C

      This course focuses on key information and skills necessary for user support professionals including determining a client's specific needs, troubleshooting, problem solving, interpersonal relations, and effective communication with clients.

      This course provides students with an opportunity to apply the knowledge and skill acquired to date to develop basic network solutions to meet user requirements, technical parameters, and/or solve technical challenges.  Here, students are provided with case studies to analyze the data and interpret the technical parameters or challenges.  From this analysis, they formulate and implement a standard network solution. Scenarios provided are commensurate with students’ knowledge and abilities at this juncture of their studies. 

      This course provides students with an opportunity to apply the knowledge and skill acquired to date to develop advanced network solutions to meet user requirements, technical parameters, and/or solve technical challenges.  Here, students integrate compiled information to creatively solve problems and propose alternative solutions.  As in the Applied Studies I course, students are provided with case studies to analyze the data, interpret the technical parameters or challenges, and implement a solution.  But, in this instance the scenarios relate to more complex user and technical requirements and more advanced network solutions. They are also expected implement the solution within a specified time frame and present their findings to their peers. Scenarios provided are commensurate with students’ knowledge and abilities at this juncture of their studies.

      Linux adoption continues to rise world-wide as individual users, government entities and industries ranging from automotive to space exploration embrace open source technologies. This course covers the fundamentals of operating in a LINUX based operating system while in the command line environment.

       

      This course enables students to develop the level of technological competence to implement and maintain a desktop operating system in a Microsoft Windows enterprise environment. Through a combination of classroom lectures, demonstrations and lab work, students learn to install, deploy, and upgrade a Windows Operating System (OS). Students learn to maintain systems with an emphasis on reliability issues and performance. Topics include: pre-installation and post-installation system settings, security features, system maintenance, network connectivity applications, and mobile computing.

      This course also helps students prepare for one of three exams required for those seeking the Microsoft Certified Solutions Associate (MCSA) certification for desktop operating systems.

      Prerequisites:

      • CEIO1048E

      Virtualization lets users to make the most out of their IT environments by allowing a single server to run multiple server or desktop operating systems. In this course, students learn how to design, implement, deploy, configure, monitor, manage, troubleshoot and secure an enterprise virtualization infrastructure.

      Prerequisites:

      • OSSE1084D
      • NCRC1158

      ITIL (the IT Infrastructure Library) is the most widely accepted approach to information technology (IT) service management in the world. ITIL is a set of practices for IT service management that focuses on aligning IT services with the needs of business. ITIL provides a set of comprehensive, consistent, and proven practices drawn from public and private sectors internationally. The framework allows an organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.
      This course introduces students to the fundamentals of the ITIL practices framework and services management processes. Students learn why the ITIL framework is so important today in the information technology industry, key benefits of an ITIL Service Management approach, and some of the practical issues and costs associated with its implementation.

      In this course, students acquire the knowledge and skills necessary to implement a core Windows Server infrastructure in an existing enterprise environment. Students learn to implement and configure Windows Server core services, such as Active Directory Domain Services, networking services, and server virtualization configuration.

      This course also helps students prepare for one of three exams required for those seeking the Microsoft Certified Solutions Associate (MCSA) certification for server operating systems.
       

      Prerequisites:

      • OSSE1060
      • NCRC1157C

      This course is designed to provide students with the knowledge and skills necessary to administer a Windows Server infrastructure in an enterprise environment. Emphasis is placed on user and group management, network policies, data security, monitoring, and update management.

      This course also helps students prepare for one of three exams required for those seeking the Microsoft Certified Solutions Associate (MCSA) certification for server operating systems.
       

      Prerequisites:

      • OSSE1084D

      This course is designed to provide students with the knowledge and skills necessary to administer a Windows Server infrastructure in an enterprise environment. Students learn to perform advanced configuration tasks to manage fault tolerance, certificate services, identity and rights management, load balancing, failover clustering, business continuity, and disaster recovery.

      This course also helps students prepare for one of three exams required for those seeking the Microsoft Certified Solutions Associate (MCSA) certification for server operating systems.
       

      Prerequisites:

      • OSSE1085C

      This course is an extension of the material covered in Linux Fundamentals (OSSE1027).  In this course, students continue to learn how to be effective users of Linux systems, acquiring knowledge and skills related to file systems and partitioning, logical volumes, Security Enhanced Linux (SELinux), firewalling, and troubleshooting. 

       

      Prerequisites:

      • OSSE1027F

      Participants are challenged to apply human relations and interpersonal communications theory to workplace-based and real life situations. They use a problem solving perspective in suggesting and carrying out appropriate communication strategies and techniques.

      This course will introduce students to job search techniques.

      Students are provided with an opportunity to prepare for relevant industry certification exams, allowing them to integrate their learning for application in a specific area of study.  Students develop self-directed learning skills that will assist them after graduation to stay current in IT.

      This course provides an introduction to the meaning of community service.  Students learn how community service can enhance a student’s educational experience, personal growth, employability, and civic responsibility. Students participate in one day of volunteering to enhance their understanding of civic responsibility and to help the New Brunswick Community College realize its vision of transforming lives and communities. 

      This course introduces the student to the fundamentals of application design and programming. Students learn to use a development framework, interface and associated toolset for rapid application development. The course covers introductory elements of event driven programming including forms design, extensive use of controls, properties, methods, events, selection structures, loops, sub procedures, and functions.

      This course exposes students to the conditions and expectations of the work force. Students are given work assignments in areas pertaining to their studies. Job assignments are made on the basis of a student’s ability and interest.

      This course provides students with the knowledge and skills necessary to plan, coordinate, implement and evaluate a project within a team environment. Students learn effective project management techniques that allow them to monitor all work activities and ensure a quality product while remaining within budget and meeting all contract requirements.

      Students taking this course learn basic database concepts including creation of tables, queries, forms, and reports.

      This course introduces students to a Window-based operating system, to word processing, presentation software, spreadsheet and email. Students learn basic computer concepts and terminology, to use a computer, and develop competency in accessing, inputting, storing, retrieving, sending, and presenting information. Applications studied will include the most current software applications.

      A safe and healthy workplace is the responsibility of the employer and the employee. This course introduces students to the importance of working safely and addresses how employers and employees can control the hazards and risks associated with the workplace. Students will also learn about the roles and responsibilities of key stakeholders including WorkSafeNB, the employer and the employee in ensuring workplaces are safe.


      Specific Considerations

      The Cisco Networking Academy Program is integrated into the Network Administration IT diploma concentration, and ensures that the curriculum maintains current industry standards. High School students having taken IT120 will receive credit for Introduction to Computer Applications SAAL1388 delivered in first term of all NBCC IT offerings. High School students may also be given credit Cisco Networking Academy Program courses they have taken in high school.

      This program is a "Learning Integrated Virtually Everywhere" (L.I.V.E) program that requires the use of a notebook computer as part of the learning experience. Your notebook computer should meet minimum technical specifications to ensure the software required for your program operates effectively. To find these technical specifications, see L.I.V.E. (Learning Integrated Virtually Everywhere).


      Disclaimer: This web copy provides guidance to prospective students, applicants, current students, faculty and staff. Although advice is readily available on request, the responsibility for program selection ultimately rests with the student. Programs, admission requirements and other related information is subject to change.

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